Shipping policy

Delivery Policy

We aim to provide a seamless shopping experience by ensuring timely delivery of your orders.

  • Processing Time: Orders are processed and dispatched within 1 business day of receiving payment.
  • Shipping Method: We use Royal Mail for reliable and trackable deliveries.
  • Delivery Times: Standard delivery times depend on your location, but generally:
    • UK Standard Delivery: 2-5 business days
    • UK Express Delivery: 1-2 business days
    • International Delivery: 5-15 business days (varies by country)
  • Shipping Costs: Costs are calculated at checkout based on weight and destination.
  • Delivery Issues: If your package is delayed or lost, please contact us, and we will assist in tracking or resolving the issue.
  • Incorrect Address: Customers must ensure their shipping address is correct at the time of purchase. We are not responsible for orders delivered to incorrect addresses due to customer error.

If you have any further questions or concerns, please don’t hesitate to reach out to us at info@minitinybig.co.uk.

Thank you for choosing Mini Tiny Big. We are here to support you on your journey!